Privacy statement

Privacy statement & data protection officer

We appreciate your interest in our website.


This privacy statement informs you about the processing activities of your personal data in the context of our website.


The protection of your personal data and of your privacy is very important to us. Therefore, we process your data exclusively on the basis of the existing legal provisions [Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of data, and repealing Directive 95/46/EC (GDPR).

Controller and data protection officer:

Pursuant to Article 4 (7) of the GDPR, the controller for this website is hospitalia international (hereinafter: hospitalia international).


If you have any questions about the processing of your data by hospitalia international, you can contact us as indicated below:


hospitalia international gmbh

Data protection officer

Siemensstraße 6

61352 Bad Homburg



1. Processing of personal data when visiting the website


Processing of access data


When you visit our website, we store the access data in so-called web server log files. We collect the following data from you:


IP address

Date and time of access


Operating system

Your Internet service provider


Purpose of data processing

These data are statistically evaluated to further improve our online offer and make it more user-friendly, to find and fix bugs faster, and to control server capacity. Only in case of a concrete indication of illegal use of our website, we will use this data in a personal form for the purpose of prosecution.


Duration of storage

Your data will only be stored for a period of 5 years.


Legal basis

The legal basis for the processing of access data is the legitimate interest of hospitalia international (online service offer & data security) pursuant to Article 6 (1) (f) of the GDPR.




Google Analytics


This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics also uses cookies that allow the analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and Internet usage to the website operator. The IP address provided by Google Analytics will not be merged with other Google data. You can prevent the collection by Google of the data (including your IP address) generated by the cookie and related to your use of the website by downloading and installing the browser plug-in available at the following link: (


Legal basis

The legal basis for the use of Google Analytics is the legitimate interest of hospitalia international (Art. 6 (1) (f) GDPR), which involves the evaluation of the website and analysis of website activities.


Recipients of the data

These data are forwarded to Google for the stated purposes.


Duration of storage

The personal data is stored for a period of 5 years and then deleted.


2. Linking

The website includes links to other websites. These references to websites of other Internet users are provided as a service to cover wider information needs of the accessing party. hospitalia international has no influence on their content. hospitalia international assumes no liability for this content. The provider of the linked website is exclusively responsible for the content and correctness of the information provided there.


3. Contact form

We look forward to hearing from you.


Data processing


When you contact us using the contact form, hospitalia international processes your personal information indicated below:


Title (optional)

Last name

First name

Position (optional)

Company (optional)

Street (optional)

Postal code (optional)

City (optional)

Country (Optional)

Telephone number (optional)

Fax number (optional)

E-Mail address

Website (optional)



Purpose of data processing

The personal data that you provide when you contact us processed for the purposes of contacting you and,

if applicable, establishing a business relationship with you.


Legal basis

The processing of your personal data for the purpose of contacting you is based on taking the necessary steps prior to entering into a contract pursuant to Article 6 (1) (b) of the GDPR.


Duration of storage

The data processed for the above-mentioned purposes will be processed for the duration of the business relationship and/or beyond that, up to the expiration of all legal storage periods.


4. Data security

The security of your personal data is very important to us.

Taking into account the state of the art in terms of technology, the implementation costs and the nature, scope, circumstances and purposes of the data processing, as well as the likelihood and severity of the risk to the rights and freedoms of natural persons, hospitalia international implements appropriate technical and organizational measures within the meaning of Article 32 of the GDPR.


In this sense, the following measures, inter alia, are taken to protect your data and to protect against loss, destruction, access, modification and distribution by unauthorized persons:

   - Ensuring the confidentiality, integrity, availability and resilience of systems and services related to data processing;

   - Ensuring rapid restoration of the availability of personal data in the event of a physical or technical incident;

   - Implementation of procedures for the periodic review, assessment and evaluation of the effectiveness of the technical and organizational measures to ensure the safety of the data processing.


Please note that we do not accept any liability for the disclosure of information due to errors that are not attributable or attributable to us in data transmission and/or unauthorized access by third parties.


5. Your rights

You have the following rights as a user of our website:


Right of access to information (Article 15 of the GDPR): You have the right to obtain confirmation from hospitalia international as to whether your personal data are being processed. In addition, you have the right to further information about the specific purposes of the processing, the categories of the personal data concerned, the recipients or categories of recipients of the personal data concerned, the storage period, the right to erasure or rectification of your personal data or restriction of processing and the right to object to such processing, the right to lodge a complaint and the right to any available information as to their source.


Right to rectification (Article 16 of the GDPR): You have the right to obtain from hospitalia international the immediate rectification of your personal data. This right includes the rectification of inaccurate data and the completion of incomplete personal data.


Right to erasure (Article 17 of the GDPR): You have the right to obtain from hospitalia international the immediate erasure of your personal data, provided that the reasons stated in Article 17 (1) (a) to (f) of the GDPR (e.g. the purpose for processing no longer applies) and the processing of your personal data is no longer required.


Right to restriction of processing (Article 18 of the GDPR): In the cases mentioned in Article 18 of the GDPR (e.g. inaccuracy of the processed personal data, unlawfulness of the processing, etc.), you also have the right to obtain from hospitlia international gmbh the restriction of processing.


Right to data portability (Article 20 of the GDPR): You have the right to receive your personal data that you have provided to hospitlia international gmbh in a structured and commonly used format and to have hospitlia international gmbh transmit this data to another controller.


Right to object (Article 21 of the GDPR): You have the right to object at any time to the processing of your personal data on this website.


Withdrawal of consent (Article 7 of the GDPR): You have the option of withdrawing any consent given to hospitlia international gmbh at any time.


Right to lodge a complaint (Article 77 of the GDPR) In addition, you can lodge a complaint at any time by a Data Protection Authority


With the exception of the right to lodge a complaint with the Data Protection Authority, you can assert your rights with hospitalia international at the following address: